Acano Solution manuals

Acano Solution User Manual (60 pages)

Brand: Acano | Category: Servers | Size: 2.95 MB |

English

Table of contents

Acano solution

1

Contents

2

 Live.json file

10

 MMP log (see Appendix A)

10

Login Dialog

11

3.1 Client hang ups

14

4.1 Client diagnostic log

15

4.4 Client homing issues

15

6 Audio Issues

20

6.4 Echo on the Call

21

6.5 Background Noise

21

7 Video Issues

22

7.4 Layout issues

23

8.2 Guest Issues

26

9 coSpace Management Issues

27

10.2 Call Cannot be Hung Up

30

11.1 Certificate has Expired

33

12 WebRTC Client Issues

40

13 Customization issues

43

Appendix A Collecting Logs

44

Collecting the Event Log

46

Collecting a SIP Trace

49

Media Diagnostics

54

Callbridge selection

55

Recent Log Messages

56

Audio Media Session

56

Video Media Session

57

Client Device Information

58

Acano Solution Datasheet (30 pages)

Brand: Acano | Category: Servers | Size: 1.07 MB |

English

Table of contents

Acano solution 1.6

1

Contents

2

1 Interoperability

4

2 Acano X Series Server

5

 Blue: normal operation

7

 Left

8

 Right

8

Deployments

9

 External to DMZ firewall

19

 DMZ to Internal firewall

19

ISO/IEC 18033-3 standard?

20

4 Virtualized Deployments

29

Acano Solution Installation Guide (94 pages)

Brand: Acano | Category: Servers | Size: 3.29 MB |

English

Table of contents

Acano solution 1.2

1

Contents

2

Figures

5

1 Introduction

6

2.1 Prerequisites

7

2.2 Deployment Overview

8

2.2.2 DNS configuration

9

2.2.3 Security certificates

9

2.2.5 Voice call control

10

2.2.9 Acano Web Bridge

13

2.2.10 Acano TURN Server

13

3.6.1 Single server example

20

4 Configuring the MMP

22

5.1 Introduction

29

.*@acano.example.com

32

5.4 IVR Configuration

33

6.3.1 Outbound Calls page

36

6.3.3 Call forwarding

37

Video Endpoints

38

6.4.2 VCS configuration

39

7 LDAP Configuration

44

memberOf

45

7.3 Example

47

8.1 Network Topology

49

8.2 XMPP Settings

50

9.1 Network Topology

53

9.2 Web Bridge Settings

54

 PC Client Clickonce URL

55

10.1 Network Topology

56

10.2 TURN Server Settings

57

11.1 Customization

58

Solution

60

Appendix B Ports Required

62

Generating Certificates

65

Lync Configuration Changes

71

Acano Solution Configuration

72

Prerequisites

74

Acano solution Configuration

74

CUCM Configuration

75

Step 4: Creating a SIP trunk

76

Step 6: Testing

77

Avaya CM

78

Avaya CM Configuration

79

Acano solution

84

Creating the Dial Rule

87

Time for Swapping Servers

91

Background Image and Logo

92

Logo customization procedure

93

Acano devices

Servers