Acano Solution User Manual download pdf (Page 35)

Collecting Logs

Acano solution: Acano Clients Troubleshooter 76-1045-01-I

Page 35

11.2 Certificate Issued in the Wrong Name

If you get either of the errors shown below (Google Chrome on the left, Firefox on the right), the

SSL connection cannot be established due to certificate issues.

 If the browser is Google Chrome, click the lock icon on the address bar and click Certificate

information to display the error details. In this example, the certificate on Acano server is

issued to “video.example.com” but the correct site is called “join.example.com” (see below).

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Acano Solution User Manual Page 35